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TIMES AND SHIPPING COSTS

The standard cost for shipping in Italy is € 6.90.

Shipping is always free (in Italy) for orders over € 59.

Our staff takes an average of 1-2 working days, from the day following the order, to prepare it, pack it and deliver it to the courier.

We deliver throughout the Italian territory with  the following times:

Main locations Italy (Peninsula)
3 - 5 working days

Disadvantaged locations and smaller islands
5 - 7 working days

For deliveries outside the Italian territory please contact our staff and there will come to you with a dedicated quote.

TERMS OF USE

This website is owned and managed by Duealpha srl. These Terms set out the terms and conditions under which you may use our website and the services we offer. This site offers visitors products and information related to body soap bar. By accessing or using the website for our service, you agree that you have read, understood and agreed to be bound by these Terms.

In order to use our website and / or receive our services, you must be of the age of majority defined in the state of your jurisdiction, and have the legal authority, right and freedom to enter into a binding agreement with these Terms. You are not permitted to use this website and / or receive the services provided if this is prohibited in your country or under any law or regulation applicable to you and your case.

 

Duealpha srl will relieve itself from any request, loss, liability, claim or expense (including legal fees), borne by third parties due to, or arising from, or in connection with your use of the website or any of the services offered on the site.

 

To the maximum extent permitted by applicable law, in no event Duealpha srl can be held liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising from or relating to the use or inability to use the service.
To the maximum extent permitted by applicable law, Duealpha srl assumes no responsibility for (i) errors, errors or inaccuracies in the content; (ii) personal injury or property damage, of any nature, resulting from accessing or using our service; and (iii) any unauthorized access or use of our secure servers and / or any personal information stored therein.

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These Conditions, the rights and remedies provided below, and all claims and disputes relating to this and / or the services, are governed, interpreted and enforced for all purposes exclusively in accordance with the substantive internal laws of the country of reference. , without respecting its principles on conflict of laws. Any and all such claims and disputes will be made present and you hereby consent to their exclusive decision by a court of competent jurisdiction located in Italy.

COMMERCIAL TERMS

When purchasing an item, you agree to the following: (i) you are responsible for reading the full listing of the item / product / service before committing to purchase it: (ii) you undertake to enter into a legally binding contract for the purchase of a item / product / service when you commit to purchase and complete the check-out payment procedure . 
 
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur. Further information on pricing and sales taxes can be found on the payments page . 
 
The fee for the services and any other expenses you may incur in connection with the use of the service, such as taxes and possible transaction fees, will be charged to your payment method.

We may, without notice, modify the services; stop providing the services or features of the services we offer; or create limits for services. We may permanently or temporarily terminate or suspend access to services without notice and liability for any or no reason.

RETURNS AND REFUNDS

For any product, it is not possible to return and request a refund. Duealpha undertakes to respond promptly in the event of receiving feedback. We will try to resolve any disputes in the best possible way.

INTELLECTUAL PROPERTY RIGHTS

The Service and all materials contained or transferred therein, including but not limited to software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music and all Related intellectual property rights are the exclusive property of Duealpha srl. Except as expressly stated herein, nothing in these Terms will be deemed to be a license in or under such Intellectual Property Rights and you agree not to sell, license, rent, modify, distribute, copy, reproduce, broadcast, publicly display, publicly perform, publish, adapt, modify or create derivative works.

SUSPEND OR CANCEL YOUR ACCOUNT

We may permanently or temporarily terminate or suspend access to the service without notice and liability for any reason, including if, in our sole decision, you violate any provision of these Terms or any applicable law or regulation. You may be asked to stop using the service / site and may also be asked to cancel your account and / or services at any time. Notwithstanding anything to the contrary above, in relation to automatically renewed subscriptions and paid services, such subscriptions will only be suspended when the respective period for which payment has already been made has expired.

MODIFY TERMS

We reserve the right to change these terms from time to time in our sole discretion. Therefore, it is necessary to periodically review these pages. When we change the Terms in a material way, we will notify you that important changes have been made to the Terms. Your continued use of the website or our service after such changes constitutes acceptance of the new Terms. If you do not agree to the terms or future versions of the Terms, do not use or access (or continue to access) the website or service.

MAIL AND PROMOTIONAL CONTENT

You agree to receive messages and promotional materials from us from time to time, by post, email or any other contact form you may provide to us (including your phone number for calls or text messages). If you do not wish to receive such promotional materials or notices, please let us know at any time.

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